Tranquility® is updating its product lineup!

July 6, 2021

By Nathan Sheffer

Tranquility® is focused on innovating its superabsorbent incontinence solutions to improve quality of life for wearers at-home, caregivers and professional healthcare workers. In 2021, the Tranquility Product Family has continued this commitment by rolling out some exciting new product changes with several goals in mind:

• Unify our product brands under the Tranquility name, making it easier for you to choose the right items for your needs.
• Enhance our Tranquility Essentials Briefs with new features and superior performance to meet Medicaid requirements, so more people can use them.

What is changing?

The Tranquility Product Family used to have “sub-brands” that included Tranquility, Select®, ComfortCare™ and Swimmates®. Now, our incontinence products will all be under the Tranquility name, so they are easier to recognize:

• Tranquility will become Tranquility Premium
• Select and ComfortCare will become Tranquility Essential
• Swimmates will become part of the Tranquility Specialty category

Our products will also have updated packaging that uses helpful icons to explain product features and benefits. As always, we will make it easy for you to understand exactly how much fluid the product can hold with images of cups – not drops or drips. We stand behind this with our new Real Life Protection Guarantee, which states our products will absorb and contain their stated amount, no matter how much pressure is applied, even when sleeping, sitting or on-the-move.

When is it changing?

Now

Changes to our brief, tab-style products have already taken place:

• If you previously ordered Select Disposable Briefs, these have been discontinued, and we encourage you to try the new Tranquility Essential Breathable Briefs – Heavy

These new briefs offer superior  quality with new features, like a faster absorbing core with increased capacity;  Kufguards® to channel fluids into the core; a clothlike backsheet; and a more adjustable fit!

• If you previously ordered Select Soft n’ Breathable Briefs, these have been discontinued, and we encourage you to try the new Tranquility Essential Breathable Briefs – Heavy

These new briefs offer the same great quality with a faster absorbing core!

• If you previously ordered ComfortCare Disposable Briefs, these will be renamed Tranquility Essential Breathable Briefs – Moderate

These will have a new name and new packaging, but the item numbers, product features and benefits have not changed.

Our disposable, pull-on style underwear will have a new name and packaging beginning in July.

• Select Disposable Absorbent Underwear will be renamed Tranquility Essential Underwear – Heavy
• ComfortCare Disposable Absorbent Underwear will be renamed Tranquility Essential Underwear – Moderate

Starting in September (tentative)

Select and ComfortCare pads, boosters and underpads will be renamed Tranquility Essential

Use this chart to see how all products will change to Tranquility Essential. As these products are updated, you will be able to purchase a sample to test them out for yourself. Or even better, you can take our short survey and receive a coupon for one free sample pack of your choice!

New options for Medicaid

The Tranquility team is here to help answer all your Medicaid coverage and product questions!

• If you need help finding a Medicaid DME supplier of Tranquility products – Contact our Medicaid coverage expert, Janet Firestone, or call our Customer Relations at 1-866-865-6101.
• If you are not sure whether you qualify for Medicaid reimbursement – Check out our blog Does Medicaid Cover Incontinence Supplies or Adult Diapers?
• If you would like to try some Medicaid-covered product samples – Fill out our Medicaid sample request.

As the full lineup of Tranquility Products continues transitioning through 2021 and into 2022, our goal will remain the same – providing our wearers and their caregivers freedom from unwanted distractions, so they can focus on what matters most to them – a calm and confident space to live well.